USEFUL LINKS

for employers

HMRC Guidance
www.hmrc.gov.uk/childcare

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

For all Childcare Options and Calculator
www.childcarechoices.gov.uk


 

for parents

care-4 Partners

Emergency Childcare
Tel: 0344 800 1444
www.emergencychildcare.co.uk/care-4

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk 
 

Government Links

Childcare Options and Calculator
www.childcarechoices.gov.uk

HMRC Childcare Guidance
www.hmrc.gov.uk/childcare 

Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Tax Credits
Tel: 0345 123 1231
www.hmrc.gov.uk/taxcredits 

Tax credits calculator:
www.hmrc.gov.uk/taxcredits/payments-entitlement/entitlement/question-how-much.htm
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Family Lives
Tel: 0808 800 2222
www.familylives.org.uk

Pre-School Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for 
Childcare and Early Years (PACEY)
Tel: 0845 880 0044
www.pacey.org.uk 
info@pacey.org.uk

Working Families
Tel: 0300 12 0312
www.workingfamilies.org.uk
advice@workingfamilies.org.uk


 

for carers

 
Regulatory Bodies

England
Ofsted
Tel: 0300 123 1231
www.ofsted.gov.uk
enquiries@ofsted.gov.uk

Wales
Care and Social Services Inspectorate Wales
Tel: 0300 062 8800
www.cssiw.org.uk
cssiw@wales.gsi.gov.uk

Scotland
Care Inspectorate for the Regulation of Care
Tel: 0845 600 9527
www.careinspectorate.com 
enquiries@careinspectorate.com

Northern Ireland
Contact your local Health and Social Care Trust
Early Years Team
www.nidirect.gov.uk/health-and-social-care-trusts for contact details
 

Supporting Organisations

Daycare Trust
Tel: 0845 872 6260
www.daycaretrust.org.uk
info@daycaretrust.org.uk

Pre-school Learning Alliance
Tel: 020 7697 2500
www.pre-school.org.uk
info@pre-school.org.uk

Professional Association for
Childcare and Early Years
(previously NCMA)
Tel: 0845 880 0044
www.pacey.org.uk
info@pacey.org.uk

nannytax
Tel: 020 3137 4401
www.nannytax.co.uk
mailbox@nannytax.co.uk

USEFUL THINGS TO NOTE...

Should I continue paying into my account if I'm now spending less on childcare?
If you are likely to require childcare in the future, we recommend that you continue with your salary reductions (remembering that you can choose to reduce the value temporarily if required).
 
Can I reduce my monthly salary deduction temporarily?
Yes – this can be done either via your online care-4 account or, if your employer operates a Flexible Benefits scheme, through your Benefits Provider platform. The value can subsequently be increased as and when required.

If I leave the scheme can I re-join?
Yes, you can choose to temporarily leave the scheme (i.e. pause your salary reductions) but please be aware that in line with new Tax Free Childcare regulations, you must ensure that you restart reductions within 12 months - if you fail to do so then unfortunately you will be unable to re-join the scheme.
  
Are the funds in my account safe?
Yes. All funds received from our clients in respect of childcare payments are deposited and held in specifically designated bank accounts which are used solely for the purpose of handling care-4 client funds. The operational procedures we have in place illustrate that all such funds are client monies. 
 
Should you require further assistance please contact us either via email at: info@care-4.co.uk or by calling our helpline on 0344 800 1444.