CONTACT US

Parents / Carers:
Please contact the care-4 helpline on 0344 800 1444 or email info@care-4.co.uk, providing your name and, where applicable, your care-4 account number.

If you are a parent, wishing to join the scheme for the first time, we are sorry but care-4 is now closed to new joiners in line with the Government’s roll out of Tax Free Childcare.

Employers:
If you are an existing company scheme administrator, please log in to access the client admin site to support you on all aspects of the scheme.

Thinking of switching to care-4?
If you are an employer that offers childcare vouchers to your employees already and you are looking for a new provider, or you are a participant of childcare vouchers with another provider and would like your employer to have more information about the scheme, please complete the form below.

Press Enquiries
For press enquiries, please email us at: bhnetwork@mww.com



Christmas & New Year Opening Hours

Please see below details of our office opening hours and payment processing times during the Christmas and New Year period:

SUPPORT HOURS:
Monday 23rd December: 9am-5pm
Tuesday 24th December: 9am-2pm
Wednesday 25th to Thursday 26th December (inclusive): Closed
Friday 27th December: 9am-5pm
Monday 30th December: 9am-5pm
Tuesday 31st December: 9am-2pm
Wednesday 1st January: Closed


PAYMENT PROCESSING:
Any carer payments made after 12pm on the following dates will be processed on the next working day:

  • Tuesday 24th December
  • Friday 27th December 
  • Monday 30th December
  • Tuesday 31st December 


Any carer payments scheduled for Wednesday 25th or Thursday 26th December will be processed on Friday 27th December and any carer payments scheduled for Wednesday 1st January 2025 will be processed on Thursday 2nd January. 

Normal business hours will resume on Thursday 2nd January 2025.

Merry Christmas from everyone at care-4