terms of use

AGREEMENT BETWEEN USER AND HAWK INCENTIVES Limited

The care-4 Web Site is comprised of various Web pages operated by Hawk Incentives Limited (registered in England with company number 4155659) whose registered office is at Blackhawk Network, Westside, London Road, Hemel Hempstead HP3 9TD.
The care-4 Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the care-4 Web Site constitutes your agreement to all such terms, conditions, and notices.


MODIFICATION OF THESE TERMS OF USE

Hawk Incentives Limited reserves the right to change the terms, conditions, and notices under which the care-4 Web Site is offered, including but not limited to the charges associated with the use of the care-4 Web Site.


LINKS TO THIRD PARTY SITES

The care-4 Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Hawk Incentives Limited and Hawk Incentives Limited is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Hawk Incentives Limited is not responsible for webcasting or any other form of transmission received from any Linked Site. Hawk Incentives Limited is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Hawk Incentives Limited of the site or any association with its operators.


NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the care-4 Web Site, you warrant to Hawk Incentives Limited that you will not use the care-4 Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the care-4 Web Site in any manner which could damage, disable, overburden, or impair the care-4 Web Site or interfere with any other party's use and enjoyment of the care-4 Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through Hawk Incentives Limited Web Sites.


USE OF COMMUNICATION SERVICES

The care-4 Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

Hawk Incentives Limited has no obligation to monitor the Communication Services. However, Hawk Incentives Limited reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Hawk Incentives Limited reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Hawk Incentives Limited reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Hawk Incentives Limited's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Hawk Incentives Limited does not control or endorse the content, messages or information found in any Communication Service and, therefore, Hawk Incentives Limited specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorised spokespersons of Hawk Incentives Limited, and their views do not necessarily reflect those of Hawk Incentives Limited.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.


MATERIALS PROVIDED TO HAWK INCENTIVES LIMITED OR POSTED AT ANY WEB SITE OF HAWK INCENTIVES LIMITED

Hawk Incentives Limited does not claim ownership of the materials you provide to Hawk Incentives Limited (including feedback and suggestions) or post, upload, input or submit to any Web Site of Hawk Incentives Limited or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Hawk Incentives Limited, its affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein.Hawk Incentives Limited is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Hawk Incentives Limited's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.


LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE care-4 WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. HAWK INCENTIVES LIMITED AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE care-4 WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE care-4 WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

HAWK INCENTIVES LIMITED AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE care-4 WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. HAWK INCENTIVES LIMITED AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HAWK INCENTIVES LIMITED AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE care-4 WEB SITE, WITH THE DELAY OR INABILITY TO USE THE care-4 WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE care-4 WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE care-4 WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF HAWK INCENTIVES LIMITED OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE care-4 WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE care-4 WEB SITE.

SERVICE CONTACT: info@care-4.co.uk


TERMINATION/ACCESS RESTRICTION

Hawk Incentives Limited reserves the right, in its sole discretion, to terminate your access to the care-4 Web Site and the related services or any portion thereof at any time, without notice.


GENERAL

This agreement is governed by English law and you hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of the care-4 Web Site. Use of the care-4 Web Site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Hawk Incentives Limited as a result of this agreement or use of the care-4 Web Site. If any part of this agreement is determined to be invalid or unenforceable including, but not limited to, the warranty disclaimers and liability limitations set out above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Hawk Incentives Limited with respect to the care-4 Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Hawk Incentives Limited with respect to the care-4 Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.


COPYRIGHT AND TRADEMARK NOTICES:

care-4 is a registered trademark of Hawk Incentives Limited. All contents of the care-4 Web Site are Copyright 2012 Hawk Incentives Limited and/or its suppliers.

Christmas & New Year Opening Hours

Please see below details of our office opening hours and payment processing times during the Christmas and New Year period:

SUPPORT HOURS:
Monday 23rd December: 9am-5pm
Tuesday 24th December: 9am-2pm
Wednesday 25th to Thursday 26th December (inclusive): Closed
Friday 27th December: 9am-5pm
Monday 30th December: 9am-5pm
Tuesday 31st December: 9am-2pm
Wednesday 1st January: Closed


PAYMENT PROCESSING:
Any carer payments made after 12pm on the following dates will be processed on the next working day:

  • Tuesday 24th December
  • Friday 27th December 
  • Monday 30th December
  • Tuesday 31st December 


Any carer payments scheduled for Wednesday 25th or Thursday 26th December will be processed on Friday 27th December and any carer payments scheduled for Wednesday 1st January 2025 will be processed on Thursday 2nd January. 

Normal business hours will resume on Thursday 2nd January 2025.

Merry Christmas from everyone at care-4